FAQ

Standard shipping usually takes 4–6 working days.

 Yes, we ship nationwide within Pakistan.

Yes. For hygiene and customization reasons, items  are final sale and cannot be returned.

Nope! Most of our rings feature an adjustable “open-band” design. This allows you to gently expand or contract the ring to fit your finger perfectly.

They are the perfect gift! Since you don’t need to know the recipient’s exact measurements, you can buy with confidence knowing it will fit them comfortably on at least one (if not all) of their fingers.

It’s easy! On the product page, you will find an “Order Note”. Simply list the charms you would like included in your locket before adding the item to your cart.

The capacity depends on the locket size, and prices vary according to that.

We love bringing your visions to life! If you have a specific theme in mind (e.g., “Grandmother’s Garden” or “New Baby”) but aren’t sure which charms to pick, simply write “Designer’s Choice” in the notes with your theme, and we will curate a beautiful selection for you.

We want you to love your piece! If you would like a photo of your charm arrangement before we seal or ship it, please include “Request Photo” in your order notes.

If you have a special request or want to discuss a bulk order (like bridal party gifts), please Contact Us via our Instagram or email us directly at sheenseera@gmail.com. We usually respond within 24 hours!